JioSaavn Announces Service Discontinuation in Certain Regions, Transitioning to Subscription Model

Subject: Notice of JioSaavn Service Discontinuation

Dear JioSaavn User,

With heartfelt appreciation and consideration, we're sorry to announce that the services offered by our platform in your region will no longer be avlable after August 16th, 2024. Our decision to cease operations comes as a result of focusing resources on strategic markets with an m towards enhancing the user experience through pd subscriptions.

Thank you for being part of our JioSaavn family and we deeply value your contribution in enriching our global audio community over time.

For questions or concerns regarding your subscription, playlists, or any other queries related to this announcement, please visit our Frequently Asked Questions FAQs page on our website for comprehensive information.

Should you require further assistance or clarification, feel free to reach out to us at [email protected] where our dedicated support team will be glad to assist you.

Please refer to the FAQs section for more detls about:

1. Why is JioSaavn discontinuing its service in certn regions?

2. Timeline of the discontinuation process?

3. Impact on existing subscription plans JioSaavn Pro

4. Status of free user accounts and access limitations

5. Effect on playlists, downloaded music, and content

6. Options for refunds or prorated credits for JioSaavn Pro subscribers

7. Process to request refund

Should you have any additional questions regarding the discontinuation of our service in your region, kindly contact us at [email protected].

We are committed to ensuring a smooth transition and will do our best to provide assistance during this period.

that we respect the privacy of all users. All personal data collected by JioSaavn is subject to our privacy policy which can be found on our website.

Our commitment to providing you with exceptional audio content continues, even as we move forward in optimizing and refining our services for future growth.

We are always exploring new opportunities and market strategies, should the possibility of reintroducing free services arise in discontinued regions, rest assured that we will notify all users accordingly through our official channels including social media platforms, eml newsletters, and website updates.

Lastly, please find attached the FAQ document for your convenience.

Sincerely,

The JioSaavn Team

Attached: JioSaavn Discontinuation FAQs
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